UK - all orders are sent via Royal Mail* 2nd Class Tracked and Signed For
REST OF THE WORLD - all orders are sent via Royal Mail* and will have a tracking number. Some packages may require a signature.
Your order may be subject to Custom Taxes/Duties/Clearance fees. These will be specific to each country. It is your responsibility to pay these fees in full, so you should familiarise yourself with the rules for your area
Failure to pay fees may result in the item being returned or destroyed. We would not be able to refund your order in this instance. If you have any requests regarding how we should mark your order, please let us know in the customer comments section :)
Unfortunately we are currently unable to add any special instructions for delivery eg safe place instructions
* certain products will require a different shipping method, but we always use a Tracked service, unless otherwise stated :)
We will ship all items to the address given in Shopify. It is your responsibility to provide us with the correct shipping information.
If you live overseas but choose the UK delivery option, your full purchase will be refunded.
**PO BOX Addresses: We are unable to ship certain products to a PO BOX, due to many couriers requiring a signature, which needs a physical person to accept the parcel.
If you do want you item shipped to a PO BOX it may still be possible, but will likely incur additional charges. Please get in touch if you have any questions :)