FAQs - You’ve Got Questions, We’ve Got Answers!
Can I get the original file to print my own stuff/save on shipping?
Short answer: Nope! Long answer: Still nope!
Godmachine's unique style has taken years to develop, and his artwork is his own intellectual property. We get tons of requests for original files, and as much as we'd love to trust everyone, there's always that one person who might use them for profit. Unfortunately, we already deal with people stealing GM’s designs, so handing out files would just make things worse.
If you want official, high-quality prints, we’ve got you covered—just check out our store!
Help! There’s a problem with my order!
Don't panic—we’re here to help! Email Eddie at hello@godmachine.co.uk with your order number and a quick description of the issue.
Pro tip: Put your order number in the subject line so we can get to your request ASAP!
Do you ship outside the UK?
Absolutely! We ship worldwide. No matter where you are, we’ll get your order to you.
The item I want is out of stock—what now?
No worries! Just sign up for a restock notification on the product page, then sit back, relax, and wait for the email. We’ll let you know as soon as it’s back!
What's your return policy?
Not in love with your purchase? No worries - check out our Returns Policy for more information
What are White Label Goods?
Some of our products are fulfilled by a third-party supplier. This means they’re printed and shipped on demand, which comes with a few perks:
✔ More variety – We can offer a bigger range of designs and products!
✔ Lower shipping costs – Warehouses around the world mean cheaper shipping for international customers.
✔ Eco-friendly – No overproduction = less waste!
📢 Heads up: These items take a little longer to make, so if you’re ordering for a deadline, plan accordingly. If you run into any issues, email us at hello@godmachine.co.uk and we’ll sort it out!
When will new stock be available?
We’re always working on fresh designs! New products drop at least once a month, so keep an eye out.
Can I join a mailing list to stay updated on new releases?
Of course! Sign up at the bottom of this page or follow us on Instagram @hausofgodmachine to get the latest news, drops, and exclusive sneak peeks.
What if something goes wrong?
We’re human, and while we try our best, mistakes happen. If something’s not right, let us know, and we’ll do everything we can to fix it. We want you to be happy with your order!
Can I commission a custom piece from Godmachine?
Yes! Whether you’re a band, brand, business, or just an individual looking for something epic, we’d love to hear from you.
Get in touch with Alex at mrs@godmachine.co.uk, and she’ll help you bring your vision to life!
Did we miss anything?
Got a burning question we haven’t answered? Hit us up at hello@godmachine.co.uk, and we’ll help you out.